Shipping policy

Thank you for shopping at qiqishop8.com. We are dedicated to delivering your orders as quickly and safely as possible. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

  • All orders are typically processed within 7–14 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • Because we primarily sell products through TikTok livestreams, high-volume periods or custom orders showcased during live broadcasts may occasionally require an extra day or two for packing. We appreciate your patience.

  • You will receive another notification with tracking information once your order has shipped.

2. Shipping Rates & Delivery Estimates

We offer standard shipping across the United States. Shipping charges for your order will be calculated and applied at checkout based on your delivery location and order total:

Standard Shipping (Continental United States)

  • Orders $30.00 and over: FREE Shipping

  • Orders under $30.00: $7.00 Flat Rate Shipping

Special Regions (Hawaii)

  • Orders $50.00 and over: FREE Shipping

  • Orders under $50.00: $10.00 Flat Rate Shipping

Note: Delivery times may vary depending on destination, carrier delays, or seasonal peaks. Standard estimated delivery time is typically 7–15 business days after the order has been processed.

3. Shipment Confirmation & Order Tracking

Once your package is dispatched, you will receive a shipment confirmation email containing your tracking number(s). The tracking information is usually updated online within 24–48 hours.

4. Customs, Duties, and Taxes

qiqishop8.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages & Lost Packages

If you receive your order damaged, or if your tracking status shows delivered but you have not received the package, please contact the shipment carrier or our support team immediately. Please save all packaging materials and damaged goods before filing a claim.

6. Contact Us

If you have any questions about the shipping status of your order, please do not hesitate to contact us:

  • Email: support@qiqishop8.com

  • Website: qiqishop8.com